Warranty

One Year Limited Warranty

Inertia Racing Technology (hereinafter “iRT”) warrants to the original purchaser (“you”) that the iRT product for which you received this warranty is free from defects in the material and workmanship for a period of one year from the date of original retail purchase.

This warranty is expressly in lieu of all other warranties. Any implied warranties of merchantability or fitness for a particular purpose are limited to the same duration as this express warranty.

This warranty gives you specific legal rights, and you may also have other rights, which may vary, from location to location.  This warranty will be interpreted pursuant to the laws of the United States. 

1.0  WARNING

1.1  Always install, repair and use iRT products in strict compliance with MANUFACTURER’S INSTRUCTIONS.

2.0  WARRANTY LIMITATIONS

2.1 This warranty is not transferable to a subsequent purchaser. iRT’s sole obligation under this warranty is to either, at its discretion: repair the claimed defect at no charge, or exchange the product with a product that is new or which is at least functionally equivalent to the original product. iRT must be notified in writing of any claim made under this warranty within 60 days of any claimed lack of conformity of the product using this form.

2.2  This warranty does not apply to damage to the product caused by a crash, impact damage, abuse of the product, non-compliance with manufacturers specifications of usage or any other circumstance in which the product has been subjected to loads or forces beyond its design.

2.3  This warranty does not apply when the product has been modified. This warranty does not apply when the serial number, production code has been deliberately altered, defaced or removed. This warranty does not apply if the original product decals are removed or the original finish has been modified or removed.

2.4  This warranty shall not cover normal wear and tear. Wear and tear parts are subject to damage as a result of normal usage. Components may have symptoms of wear in less than their warranted time frame depending on amount of use, type of use and other conditions. These components include but are not limited to: Braking Surface, Bearings, Spokes, Nipples, Freehubs, and/or Pawls.

2.5  This warranty shall not cover damages caused by the use of parts from different manufacturers. This warranty shall not cover damages caused by the use of parts that are not compatible, suitable and/or authorized by iRT. This includes the use of any non-iRT brake pads.

2.6  This warranty shall not cover damages resulting from commercial (rental) use.

3.0  WARRANTY REPAIR/REPLACEMENT

3.1  When sending in an item for warranty repair, PLEASE remove all accessory items, including tires, tubes, rim tape, cassettes, skewers, computer magnets, etc. If you fail to remove these items, IRT is not responsible if they are lost or damaged.

3.2  This warranty shall not cover any costs associated with returning or shipping warranted or non-warranted products.

3.3  There is a $25 charge per wheel for tubular tire removal.

3.4  iRT reserves the right to confiscate product deemed unsafe by our warranty department.

4.0  WARRANTY CLAIM PROCESS

4.1  If you believe your wheel is experiencing an issue covered under warranty, please contact an authorized iRT dealer, or iRT directly. In order for claims to be honored, iRT must be presented with a proof of purchase within the warranty period. Before sending any product to iRT for warranty consideration, you must first obtain a Return Authorization (RA) number. The issue of an RA number does not constitute acceptance of the claim, which will be assessed by iRT at inspection.

4.2  You can contact iRT by mailing the claim form below to Inertia Racing Technology, 1785 Locust Street, Ste 10, Pasadena, CA 91106 or emailing this form to info@irtwheels.com.

Date of Purchase *
Date of Purchase
Name *
Name
Telephone *
Telephone
Address *
Address
Proof of Purchase? *